Refund policy

Returns/Exchanges

All exchanges are dependent on existing stock. Notice must be given to buriednkulture@gmail.com, within 10 days for any problems or concerns with merchandise. Items must be in their original packaging, in as-new condition. Any store credit we issue will be valid for 30 days from the date of issuance. BuriedNKulture is not responsible for shipping charges for returns. Please note: all orders processed with a discount code or sale price are final sale and may not be returned

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at buriednkulture@gmail.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should email buriednkulture@gmail.com, for further instruction.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.